Partner Support Representative

Job Summary

A company is looking for a Partner Support Representative II to provide support and business services to strategic business partners.

Key Responsibilities

• Enter data into the company's systems, including new applications and pending items
• Handle incoming calls from partners and resolve issues with external and internal personnel
• Manage and maintain the company's Customer Relationship Management (CRM) systems

Required Qualifications

• High School Diploma or equivalent; bachelor's degree is a plus
• 2-3 years of experience in merchant services, specifically in partner support/partner relations
• Proficiency with Microsoft products, including Microsoft Excel
• CBOS knowledge is a plus
• Fluency in English; Spanish is a plus