Partner Support Specialist

Job Summary

A company is looking for a Partner Support Specialist.

Key Responsibilities

• Provide exceptional support to partners and their clients, addressing inquiries and educating partners
• Resolve complex technical and billing issues using internal resources and escalation channels
• Track defects and feature requests while participating in team meetings to enhance skills and processes

Required Qualifications

• At least 12 months in a support or professional services role with strong attendance
• Proficient with technology and comfortable troubleshooting various devices
• Ability to connect with others and maintain customer-centric interactions
• Strong multitasking abilities in a fast-paced environment
• Demonstrated adaptability to changing business needs and challenges