Partner Support Specialist

Job Summary

Assisting 1099 service partners with onboarding and account management, the full-time Partner Support Specialist will monitor service dashboards, respond to inquiries, and provide proactive support in a remote environment.

Key responsibilities

• Assist 1099 service partners with onboarding and account management
• Monitor service dashboards and proactively reach out for real-time support
• Respond to delivery partner inquiries via phone, email, and text

Required qualifications

• Undergraduate or equivalent degree preferred
• Strong critical thinking skills to resolve potentially difficult situations
• Ability to learn web-based user support applications quickly
• Dependable and punctual with time management skills
• High level of comfort with smartphone applications (iOS and Android)