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Partner Value Solution Engineer

Location: Remote
Compensation: To Be Discussed
Reviewed: Wed, Aug 12, 2026
This job expires in: 27 days

Job Summary

Empowering NiCE's partner ecosystem, the full-time remote Partner Value Solution Engineer will serve as a technical advisor, guiding partners in effectively selling and delivering NiCE solutions while focusing on AI capabilities and customer outcomes.

Key Responsibilities
  • Lead technical discovery engagements with partners to map customer requirements to joint solutions and NiCE's capabilities
  • Build and deliver technical enablement programs for partner solution engineers and architects to enhance their effectiveness
  • Manage the end-to-end technical relationship with key partners, ensuring integration patterns and quality standards are met
Required Qualifications
  • Experience with AI, conversational AI, virtual agents, agent assist, or automation in CX/contact center environments
  • Ability to translate business outcomes into AI use cases and success criteria
  • Working knowledge of LLMs, generative AI, AI orchestration, and responsible AI principles
  • Experience supporting AI proof-of-value (PoV) projects, pilots, or customer validation motions
  • Familiarity with architectural oversight and technical deliverability in complex deployments

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