Partnerships Growth Representative

Job Summary

Working remotely in a full-time capacity, the Partnerships Growth Representative will manage a portfolio of partners, ensuring high-quality support and engagement while driving account growth and operational excellence.

Key responsibilities

• Serve as the primary point of contact for partners, delivering exceptional customer experiences and managing relationships
• Drive partner utilization and engagement through training, onboarding, and introducing new product features
• Act as project manager for partner initiatives, coordinating implementation and ensuring timely completion of requests

Required qualifications

• Proven experience in customer success, account management, or business development
• Strong organizational skills with the ability to manage multiple priorities effectively
• Experience with project management and familiarity with CRM tools, preferably Salesforce
• Ability to analyze performance metrics and develop solutions for operational gaps
• Excellent relationship-building skills with stakeholders at various levels