Patient Access Advocate

Job Summary

A company is looking for a Patient Access Advocate I.

Key Responsibilities

• Perform patient registration functions, including updating demographics and verifying insurance
• Provide exceptional customer service and assist patients with insurance benefits and liabilities
• Ensure accounts are financially cleared at the time of service and maintain compliance with regulatory guidelines

Required Qualifications

• High school diploma or GED
• 6 months of experience in a healthcare setting or 1 year in customer service
• Must pass the Patient Access Academy with a score of 85% or higher within 6 months of starting
• Certification such as CHAA or CHAM is preferred
• Basic understanding of insurance and medical terminology preferred