Patient Access Advocate I

Job Summary

A company is looking for a Patient Access Advocate I.

Key Responsibilities

• Perform primary registration of patient accounts and ensure accurate demographic and insurance information
• Provide exceptional customer service and assist patients with insurance benefits and financial concerns
• Maintain compliance with Medicare guidelines and document actions taken for effective follow-up

Required Qualifications

• High school diploma or GED
• 6 months of experience in a healthcare setting or 1 year of customer service experience
• Ability to pass the Patient Access Academy with a score of 85% or higher within 6 months of start
• Preferred certifications include CHAA, CHAM, or equivalent
• Basic understanding of insurance, medical terminology, and Microsoft Office products