Patient Access Associate

Job Summary

Joining a dedicated team, the full-time Patient Access Associate will manage patient interactions in a call center environment, explaining insurance benefits, documenting necessary information, and coordinating with other departments, while eligible for remote work.

Key responsibilities

• Independently completes assignments and improves workflow processes to minimize errors
• Explains insurance benefits and patient liabilities using appropriate communication methods
• Coordinates with departments to assist patients and educates them on alternative payment options

Required qualifications

• High School Diploma or GED
• 1 year of customer service experience or 1 year of experience in a medical setting (Associates degree in lieu of experience)