Patient Access Associate

Job Summary

To support patient scheduling needs, the part-time Patient Access Associate will manage appointment scheduling and pre-registration for outpatient visits, handle high call volumes, and complete related administrative tasks in a fully remote environment.

Key responsibilities

• Utilize multiple systems to perform scheduling functions and manage patient data accurately
• Provide patients with preparation and location information while validating insurance and explaining benefits
• Handle high volumes of phone calls, including answering, transferring, and conferencing between multiple parties

Required qualifications

• High school diploma or equivalent, or four years of revenue cycle experience
• Minimum of two years of revenue cycle experience and/or two years of contact center experience
• Excellent computer skills with the ability to self-resolve technical issues
• Basic medical insurance knowledge
• Typing speed of 30+ words per minute