Patient Access Consultant

Job Summary

Working fully remote in a full-time capacity, the Patient Access Consultant will manage reimbursement activities, claims submission, and patient assistance programs while providing exceptional customer service to patients, providers, and client brand teams.

Key responsibilities

• Master and perform standard and advanced services related to billing, claims assistance, and prior authorization tracking
• Engage with manufacturer representatives to discuss reimbursement trends and coordinate services with field teams
• Independently analyze and resolve complex reimbursement issues while maintaining confidentiality of patient information

Required qualifications

• High school diploma or GED required; a two-year associate's degree or equivalent experience preferred
• Five or more years of progressively responsible experience in a related field
• Extensive knowledge of pharmacy operations and medical claims
• Advanced proficiency in Microsoft Excel, Outlook, and Word
• General knowledge of health care billing required; advanced knowledge preferred