Patient Access Coordinator

Job Summary

A company is looking for a Patient Access Coordinator to manage the registration process for outpatient behavioral healthcare.

Key Responsibilities

• Manage a high volume of incoming and outgoing calls to ensure a positive customer/patient experience
• Document comprehensive demographic and health information into the electronic health record system
• Schedule appointments based on intake assessments and provider matrix

Required Qualifications

• High school diploma or equivalent required
• Associates degree in Health Administration or related field preferred
• One year customer service or call center experience required, preferably in healthcare
• Knowledge of medical terminology, medical insurance, or medical billing preferred
• Bilingual (Spanish/English) preferred