Patient Access Coordinator

Job Summary

A company is looking for a Patient Access Coordinator responsible for managing the registration process of patients for outpatient behavioral healthcare.

Key Responsibilities

• Manage a high volume of incoming and outgoing calls to ensure a positive customer/patient experience
• Document patient demographic and health information accurately into the electronic health record system
• Schedule appointments based on intake assessments and provider matrix

Required Qualifications

• High school diploma or equivalent required
• Associate's degree in Health Administration or related field preferred
• One year of customer service or call center experience required, with an emphasis in healthcare preferred
• Knowledge of medical terminology, medical insurance, or medical billing preferred
• Bilingual (Spanish/English) preferred