Patient Access Coordinator

Job Summary

To support a growing behavioral health practice, the full-time Patient Access Coordinator will manage the registration process for outpatient services, document patient information, and schedule appointments while working remotely.

Key responsibilities

• Handles a high volume of incoming and outgoing calls to ensure a positive patient experience
• Accurately documents comprehensive demographic and health information into the electronic health record system
• Schedules appointments based on intake assessments and provider availability

Required qualifications

• High school diploma or equivalent required; associate's degree in Health Administration or related field preferred
• One year of customer service or call center experience required, preferably in healthcare
• Knowledge of medical terminology, medical insurance, or medical billing preferred
• Experience with Microsoft Office Suite required
• Bilingual (Spanish/English) preferred