Patient Access Coordinator

Job Summary

Handling all incoming telephone calls efficiently, the full-time Patient Access Coordinator will triage calls, create patient records, and schedule appointments in a fully remote environment.

Key responsibilities

• Answer inbound calls promptly while maintaining professionalism and patience
• Create patient records and triage calls based on patient needs
• Maintain department productivity levels and meet monthly scorecard expectations

Required qualifications

• High School diploma or GED
• 1+ years of high-volume call center experience
• Intermediate computer skills
• Knowledge of medical terminology preferred
• Reliable, high-speed internet access and Wi-Fi connection