Patient Access Coordinator

Job Summary

Handling all incoming telephone calls efficiently, the full-time Patient Access Coordinator will triage patient inquiries, create records, and schedule appointments in a fully remote environment.

Key responsibilities

• Answer inbound calls in a fast-paced environment, acting as the first point of contact for patients
• Create patient records, triage calls, and schedule appointments based on patient needs
• Maintain department productivity levels and adhere to established policies and procedures

Required qualifications

• High School diploma or GED minimum education requirement
• 1+ years of high-volume call center experience
• Intermediate computer skills required
• Knowledge of medical terminology is highly preferred
• Reliable, high-speed internet access and Wi-Fi connection required