Patient Access Coordinator

Job Summary

To support a growing healthcare team, the part-time hourly Patient Access Coordinator will provide high-quality patient support through phone and digital channels, guiding patients through registration and eligibility processes while maintaining compliance with service standards.

Key Responsibilities

• Handle inbound and outbound patient communications, managing approximately 100-125 calls per week
• Follow established scripts and workflows to ensure accurate and consistent patient support
• Accurately document patient interactions and escalate complex issues to senior team members as necessary

Required Qualifications

• High School Diploma or General Education Degree (GED) required; college education preferred
• Spanish speaking preferred
• Motivated to build a career in patient services or healthcare operations
• Demonstrates strong customer service instincts and professionalism
• Comfortable learning new tools and technology