Patient Access Coordinator

Job Summary

Handling all incoming telephone calls efficiently, the full-time Patient Access Coordinator will triage calls, create patient records, and assist with scheduling in a hybrid work environment based in Orlando, FL.

Key responsibilities

• Answer inbound calls in a fast-paced environment as the first point of contact for patients
• Create patient records and triage calls based on patient needs while maintaining productivity levels
• Adhere to established policies and procedures to achieve call-time and quality standards

Required qualifications

• High School diploma or GED
• Minimum of 1 year of high-volume call center experience
• Intermediate computer skills
• Knowledge of medical terminology is highly preferred
• Must reside within 50 miles of the specified location in Orlando, FL