Patient Access Coordinator

Job Summary

Handling all incoming telephone calls efficiently, the full-time Patient Access Coordinator will triage calls, create patient records, and schedule appointments while working in a hybrid environment based in Orlando, FL.

Key responsibilities

• Answer inbound calls in a fast-paced environment and act as the first point of contact for patients
• Create patient records, triage calls, and schedule appointments based on patient needs
• Maintain department productivity levels and meet or exceed monthly scorecard expectations

Required qualifications

• High School diploma or GED is required
• Minimum of 1 year of high-volume call center experience
• Intermediate computer skills are necessary
• Knowledge of medical terminology is highly preferred
• Must reside within 50 miles of the designated Orlando location