Patient Access Coordinator

Job Summary

Supporting core operations of the centralized Patient Access call center, the full-time remote Patient Access Scheduling & Communications Coordinator will execute scheduling, registration, and communication tasks while serving as a primary contact for patients and care teams.

Key responsibilities

• Manage routine scheduling and registration tasks for outpatient appointments
• Verify patient demographic and insurance information while transcribing clinical messages
• Maintain accurate documentation in electronic systems and escalate complex issues as needed

Required qualifications

• High School Diploma or GED
• A minimum of one year of customer service experience
• Strong data entry skills with proficiency in computer/technical terminology
• Ability to organize and maintain record systems effectively
• Demonstrated comfort with learning new technical applications and systems