Patient Access Coordinator

Job Summary

To support patient engagement, the part-time hourly Patient Access Coordinator will provide high-quality support through phone and digital channels, guiding patients through registration and eligibility processes while maintaining service standards.

Key Responsibilities

• Handle inbound and outbound patient communications, managing approximately 100-125 calls per week
• Follow standard scripts and workflows to ensure accurate and consistent patient support
• Accurately document patient interactions and escalate complex issues to senior team members as needed

Required Qualifications

• High School Diploma or General Education Degree (GED) required; college education preferred
• Spanish speaking preferred
• Motivated to build a career in patient services or healthcare operations
• Dependable and organized with the ability to follow established processes consistently
• Comfortable learning new tools and technology