Patient Access Liaison

Job Summary

A company is looking for a Specialty Liaison - Patient Access.

Key Responsibilities

• Serve as the primary contact for specialty pharmacies and distributors, managing communications and issue resolution
• Analyze and resolve complex reimbursement and compliance issues while ensuring adherence to contractual agreements
• Gather and prepare data for reports and meetings, and provide training to specialty partners on processes and requirements

Required Qualifications

• Associate or Bachelor's Degree preferred with relevant work experience
• 2+ years of experience in a customer service setting, preferably in a call center environment
• Previous experience in the PBM and/or healthcare industry preferred
• Proficient in Microsoft Office applications, particularly Excel
• Ability to handle a fast-paced environment and multi-task effectively