Patient Access Manager

Job Summary

A company is looking for a Manager of Patient Access (Remote) in the Neurology department.

Key Responsibilities

• Manage contact center operations, ensuring high levels of customer satisfaction and effective issue resolution
• Oversee patient scheduling and registration, ensuring accuracy and appropriateness of appointments
• Develop and implement performance improvement processes related to patient access and scheduling

Required Qualifications

• Bachelor's degree or equivalent combination of education and experience
• Minimum of 5 years of management experience
• No specific certification or professional license required
• Medical Assistant or nursing experience preferred
• Strong understanding of contracted insurance plans is advantageous