Patient Access Manager

Job Summary

To ensure seamless patient registration operations, the full-time remote Patient Access Manager will oversee clinic-based workflows, manage performance metrics, and drive strategic improvements while maintaining compliance with healthcare regulations.

Key responsibilities

• Oversee patient access workflows, including insurance verification, registration accuracy, and service pre-payment processes
• Develop and monitor key performance indicators (KPIs) related to patient access, analyzing trends to implement corrective actions
• Collaborate with cross-functional teams to enhance registration processes and participate in initiatives aimed at improving patient experience

Required qualifications

• Minimum 5 years of progressive healthcare leadership experience in a front office, patient access, or revenue cycle environment
• Demonstrated knowledge of insurance verification, prior authorization processes, and point-of-service collections
• Familiarity with healthcare regulatory requirements, including HIPAA and payer compliance standards
• Strong analytical skills with the ability to interpret KPI data and drive performance improvement
• Proficiency with electronic health record (EHR) and practice management systems