Patient Access Manager - PA

Job Summary

To support patient access performance across assigned clinics, the remote Patient Access Manager - PA will lead a team of Patient Care Coordinators, manage coverage allocation, and ensure the execution of workflows related to referrals, scheduling, and insurance verification.

Key responsibilities

• Lead and develop a team of remote Patient Care Coordinators, ensuring performance and engagement
• Oversee patient access workflows, including referrals, scheduling, and benefits verification
• Monitor access metrics and implement corrective action plans to improve performance standards

Required qualifications

• High school diploma or equivalent
• 4+ years of experience in healthcare patient access or front-office operations
• 2+ years of direct people leadership experience
• Experience leading and coaching remote teams
• Ability to analyze performance metrics and develop actionable improvement plans