Patient Access Representative

Job Summary

A company is looking for a Patient Access & Care Team Representative (Remote).

Key Responsibilities

• Act as the first point of contact for customers, providing assistance and resolving inquiries
• Schedule patient appointments, verify insurance information, and update medical records
• Identify emergent calls and transfer to appropriate staff for triage or resolution

Required Qualifications, Training, and Education

• High School Graduate
• Experience in healthcare preferred
• Experience in a call center or customer service-related area preferred
• Basic knowledge of medical terminology is helpful but not required
• Ability to work in a fast-paced environment and handle multiple customer needs