Patient Access Representative

Job Summary

A company is looking for a Patient Access Representative to provide exceptional customer service to patients.

Key Responsibilities

• Greet patients, verify demographics, and manage registration processes
• Coordinate and schedule appointments, referrals, and interpreter services
• Perform additional office duties including chart preparation and patient financial assistance

Required Qualifications

• High school diploma or equivalent preferred; post-secondary education is helpful
• One year of work experience, preferably in a medical office setting
• Medical terminology knowledge is helpful; customer service experience is essential
• Six months of customer service experience desired
• May require BLS certification for certain locations and/or settings