Patient Access Representative

Job Summary

A company is looking for a Patient Access Services Representative.

Key Responsibilities

• Coordinate and schedule appointments for patients, ensuring accurate demographic and insurance information
• Resolve patient complaints and correct registration errors while maintaining HIPAA compliance
• Participate in activities aimed at improving efficiency, quality, safety, and patient satisfaction

Required Qualifications

• Associate's degree or equivalent education required
• At least 1 year of related experience in a healthcare setting
• No specific licenses or certifications required
• Ability to work remotely and manage tasks effectively
• Preferred: 4 years of healthcare customer service experience and familiarity with patient scheduling