Patient Access Representative

Job Summary

A company is looking for a Patient Access Representative-Intermediate.

Key Responsibilities

• Handle a high volume of patient and clinical business calls, averaging 60-65 calls per day
• Complete registration of new patients and schedule appointments according to clinic guidelines
• Assist patients with inquiries, medication refill requests, and perform after-hour duties as needed

Required Qualifications

• One year of customer service experience and one year in a healthcare or clinical setting
• High School Diploma or GED is required
• Bilingual is preferred but not required
• Proficient typing and keyboarding skills with basic knowledge of Microsoft Office Suite
• Ability to adapt to ongoing operational changes based on business needs