Patient Access Representative

Job Summary

To support multiple locations, the full-time Patient Access Representative, Float will manage patient registration and scheduling duties, greet patients, verify demographics, and assist with financial arrangements while working remotely.

Key responsibilities

• Perform patient registration and scheduling by greeting patients, verifying demographics, and managing related paperwork
• Coordinate appointments, referrals, and pre-authorizations while collaborating with nursing teams and providers
• Mentor new Patient Access Representatives and assist with resolving registration-related issues and maintaining databases

Required qualifications

• High school diploma or equivalent preferred; post-secondary education is helpful
• One year of work experience, preferably in a medical office setting
• Familiarity with medical terminology is beneficial; customer service experience is essential
• Six months of customer service experience desired
• Basic Life Support (BLS) certification may be required for certain locations