Patient Access Representative

Job Summary

To support a growing healthcare team, the full-time Patient Access Representative will manage patient registration and scheduling duties remotely, ensuring accurate demographic verification, appointment coordination, and financial responsibility while providing excellent customer service.

Key responsibilities

• Greet patients, verify demographics, and manage registration and scheduling processes
• Collect payments, assist with financial arrangements, and address registration-related issues
• Coordinate appointments, referrals, and interpreter services while collaborating with healthcare providers

Required qualifications

• High school diploma or equivalent preferred; post-secondary education is a plus
• One year of work experience in a medical office setting is preferred
• Familiarity with medical terminology is helpful
• Six months of customer service experience is desired
• BLS certification may be required for certain locations or settings