Patient Access Representative

Job Summary

To support patient care operations, the full-time Patient Access Representative will manage patient registration and scheduling tasks, including greeting patients, verifying demographics, and coordinating appointments in a remote work environment.

Key responsibilities

• Perform patient registration by verifying demographics, creating electronic files, and managing related paperwork
• Schedule patient appointments and procedures, obtain referrals, and coordinate interpreter services as needed
• Address registration issues, manage work queues, and assist with financial arrangements and co-payments

Required qualifications

• High school diploma or equivalent preferred; post-secondary education is helpful
• One year of work experience, preferably in a medical office setting
• Basic knowledge of medical terminology is beneficial; customer service skills are essential
• Six months of customer service experience desired
• BLS certification may be required for certain locations and/or settings