Patient Access Representative

Job Summary

To support a growing healthcare team, the remote Patient Access Representative will proactively request and obtain prescriptions and insurance authorizations for an assigned portfolio of patients while ensuring timely and accurate documentation.

Key responsibilities

• Request and obtain prescriptions and authorizations from medical offices and insurance companies
• Follow up with providers and payers to ensure timely receipt of required documentation
• Maintain accurate, compliant documentation in accordance with HIPAA and regulatory standards

Required qualifications

• High school diploma or GED required; Associate's degree preferred
• 2+ years of healthcare administrative, medical office, or insurance-related experience
• Experience with insurance authorizations or pre-certifications preferred
• Proficiency in Microsoft Office (Outlook, Word, Excel)
• Home health, DME, or enteral experience a plus