Patient Access Representative II

Job Summary

A company is looking for a Patient Access Representative II, responsible for managing patient registration and appointment scheduling.

Key Responsibilities

• Ensure data integrity in the hospital's information system regarding patient demographics and appointment information
• Schedule and register patients while delivering outstanding customer service on high volume calls
• Verify patient health insurance and collaborate with medical office staff to enhance the patient experience

Required Qualifications

• High School Diploma or Equivalent required
• 2-3 years of experience in a healthcare setting focused on patient access and registration
• Knowledge of medical terminology and insurance verification procedures
• Ability to work effectively in a fast-paced, team-oriented environment
• Experience handling customer complaints and issues professionally