Patient Access Scheduler

Job Summary

Providing essential support in a fast-paced environment, the part-time Patient Access Scheduler will manage patient appointment scheduling, coordinate demographic and insurance information, and respond to inquiries while working remotely.

Key responsibilities

• Uses technology to identify and fulfill patient appointment scheduling needs
• Coordinates all aspects of patient scheduling according to established protocols
• Acquires and verifies patient demographic and insurance information for new and returning patients

Required qualifications

• High School Diploma or GED
• 1+ years of customer service experience in healthcare or a professional service industry
• Proven ability to maintain HIPAA-compliant confidentiality and resolve patient complaints
• Strong telephone management and organizational skills