Patient Access Scheduler

Job Summary

To support patient care operations, the full-time Patient Access Scheduler will manage telephone inquiries, schedule appointments, and ensure accurate documentation of patient information while working remotely during regular daytime hours.

Key responsibilities

• Answer and document inquiries from patients and providers via telephone and other communication methods
• Educate patients and providers on various patient care issues, including insurance and service availability
• Obtain and verify patient demographics, insurance details, and other necessary information within the system

Required qualifications

• Experience in customer service roles
• Ability to handle scheduling and pre-registration documentation
• Familiarity with healthcare systems and patient care processes
• Strong organizational skills for managing multiple inquiries and tasks
• Proficiency in using telecommunication and electronic correspondence tools