Patient Access Scheduler

Job Summary

Accepting incoming calls and scheduling patient appointments, the full-time Patient Access Scheduler will work remotely from Monday to Friday, 8 am to 5 pm, while also initiating billing processes by collecting and verifying patient data and insurance information.

Key responsibilities

• Answers telephones professionally and notifies referring offices of patient appointment details
• Schedules, cancels, and reschedules patient examinations across various modalities while correcting scheduling discrepancies
• Participates in educational programs to maintain skills and competency levels

Required qualifications

• Experience in a scheduling or administrative role within a healthcare setting
• Proficiency in scheduling systems and software
• Knowledge of medical terminology and insurance processes
• Ability to work in a fast-paced environment and handle multiple tasks
• High school diploma or equivalent; additional education in healthcare administration is a plus