Patient Access Scheduler

Job Summary

To support patient access operations, the full-time Scheduler will manage incoming calls, schedule patient appointments across various divisions, and initiate billing processes while telecommuting from Monday to Friday, 8 am to 5 pm.

Key responsibilities

• Answer telephones promptly and professionally, notifying referring offices of patient appointment details
• Schedule, cancel, and reschedule patient examinations while correcting discrepancies in scheduling
• Participate in unit and hospital education programs to maintain current skills and competencies

Required qualifications

• Experience in scheduling or patient access roles
• Knowledge of medical terminology and insurance processes
• Proficiency in scheduling software and systems
• Ability to work in a fast-paced environment
• High school diploma or equivalent; additional education in healthcare is a plus