Patient Access Scheduler

Job Summary

To support patient scheduling needs, the full-time Patient Access Scheduler will manage inquiries, schedule appointments, and pre-register patients while working remotely during day shifts from Monday to Friday.

Key responsibilities

• Accurately screen and document inquiries from patients and providers via telephone and electronic correspondence
• Educate patients and providers about patient care issues, including insurance, payment options, and service availability
• Obtain, update, and verify patient demographics and insurance information within the health information system

Required qualifications

• Experience in customer service
• Proficiency in scheduling and pre-registration documentation
• Ability to communicate effectively with patients and healthcare providers
• Familiarity with health information systems
• Strong organizational skills for managing multiple inquiries