Patient Access Scheduling Agent

Job Summary

A company is looking for a Patient Access Schedule Agent for a full-time, remote position.

Key Responsibilities

• Handles incoming and outgoing phone calls to schedule patient appointments across multiple providers and clinics
• Secures patient information for financial processing and updates insurance and demographic details as needed
• Schedules in-office procedures and ensures necessary medical records are obtained for patient visits

Required Qualifications

• High school diploma required; associate's degree in business or healthcare-related field preferred
• Previous scheduling and/or phone customer service experience preferred
• Experience in a healthcare organization preferred
• English speaking, reading, and writing skills required
• Bilingual skills preferred