Patient Access Scheduling Representative

Job Summary

Supporting efficient patient care, the full-time Patient Access Scheduling Representative will perform patient access and scheduling functions remotely, ensuring patients are scheduled and prepared for services while providing exceptional customer service.

Key responsibilities:

• Schedules, confirms, and modifies appointments according to patient needs and departmental guidelines
• Verifies insurance eligibility and authorization requirements, ensuring accurate patient identification and registration
• Coordinates with providers to obtain necessary demographic, insurance, and financial information for accurate scheduling

Required qualifications:

• High School Education/GED or equivalent required
• One year of customer service experience, preferably in a healthcare environment required
• One year of experience in Patient Access, Revenue Cycle, or related healthcare field required
• Associate's/Technical degree in business or equivalent combination of education/related experience preferred