Patient Access Senior

Job Summary

A company is looking for a Customer Access Senior.

Key Responsibilities

• Resolve escalated Patient Access issues and ensure compliance with regulations
• Train and coach Patient Access Associates and monitor performance metrics
• Implement workflow standardization and efficiency improvements

Required Qualifications

• Associate's degree or equivalent
• Four years of related experience in healthcare or customer service
• Supervisory responsibilities are required
• Preferred five to six years of healthcare and/or customer service experience
• No specific license or certification required