Patient Access Specialist

Job Summary

A company is looking for a Part-Time Patient Access Specialist.

Key Responsibilities

• Answer inbound calls and address patient inquiries while adhering to service level agreements
• Schedule appointments using the Epic electronic medical record system and manage patient registrations
• Resolve customer service issues promptly, ensuring patient satisfaction and confidentiality

Required Qualifications

• 1+ years of experience in a contact center or phone-based customer service role
• Basic computer literacy and the ability to type 50 WPM with accuracy
• Familiarity with contact center software and technology
• Ability to multitask and prioritize in a fast-paced environment
• Comfortable working in a remote environment