Patient Access Specialist

Job Summary

A company is looking for a Patient Access Specialist who will provide customer service and support to patients in a remote setting.

Key Responsibilities

• Deliver exceptional customer service while adhering to patient confidentiality and organizational standards
• Collect and verify patient demographic information and assist with appointment scheduling and insurance verification
• Participate in quality assurance reviews and suggest process improvements to enhance operational efficiency

Required Qualifications

• High School diploma or equivalent
• 2-3 years of customer service or medical office experience
• Basic computer skills and ability to type 40 wpm
• Customer service oriented with strong organizational and time management skills
• Ability to read, write, and communicate effectively in English