Patient Access Specialist

Job Summary

A company is looking for a Patient Access Specialist to manage patient communications and insurance verification.

Key Responsibilities

• Manage inbound and outbound calls with professionalism and courtesy
• Verify patient eligibility and insurance benefits, and educate patients on financial options
• Document interactions accurately and collaborate with internal teams for issue resolution

Required Qualifications

• Associates degree required
• 1-3 years of relevant healthcare experience
• Strong knowledge of medical benefits, insurance policies, and prior authorization workflows
• Customer-focused approach with the ability to handle high-pressure situations
• Fluency in Spanish is preferred