Patient Access Specialist

Job Summary

A company is looking for a Patient Access Specialist II in Practice Operations for a remote opportunity.

Key Responsibilities

• Responds to appointment requests via calls, emails, and electronic messages, ensuring professional communication
• Schedules appointments and manages work queues, including handling referrals and rescheduling as necessary
• Documents and communicates essential patient information and inquiries regarding insurance and services

Required Qualifications

• High school diploma or GED preferred
• Minimum of 2 years of medical office or call center experience
• Entry-level computer skills as required by the department
• Strong customer service and phone etiquette skills
• Accurate data entry skills