Patient Access Specialist

Job Summary

A company is looking for a Patient Access Specialist who will provide exceptional customer service and support to patients in a remote setting.

Key Responsibilities

• Provide exceptional customer service while maintaining patient confidentiality and adhering to HIPAA regulations
• Collect and verify patient demographic information and assist with scheduling appointments
• Participate in quality assurance reviews and suggest improvements to enhance operational efficiency

Required Qualifications

• High School diploma or equivalent
• 2-3 years of customer service or medical office experience
• Proficiency in computer data-entry and typing at least 40 wpm
• Ability to multi-task and manage time effectively
• Customer service oriented with strong organizational skills