Patient Access Specialist

Job Summary

A company is looking for a Patient Access Specialist II- Practice Operations for a remote opportunity.

Key Responsibilities

• Responds to appointment requests via calls, emails, and other messages for scheduling medical exams and procedures
• Manages scheduling from work queues, including handling referrals, reschedules, and waitlist requests
• Documents messages regarding clinical inquiries and provides necessary patient instructions for appointments

Required Qualifications

• High school diploma or GED preferred
• Minimum of 2 years of medical office or call center experience
• Entry-level computer skills as required by the department
• Strong customer service and phone etiquette skills
• Accurate data entry skills