Patient Access Specialist

Job Summary

A company is looking for a Patient Access Specialist II in Practice Operations for a remote opportunity.

Key Responsibilities

• Responds to and triages a high volume of appointment requests via calls, emails, and work queues
• Schedules patient appointments and communicates necessary pre-visit information, including insurance requirements
• Documents and distributes messages regarding clinical inquiries and referral information promptly

Required Qualifications

• High school diploma or GED preferred
• Minimum of 2 years of medical office or call center experience
• Entry-level computer skills as required by the department
• Strong customer service and phone etiquette skills
• Accurate data entry skills