Patient Access Specialist

Job Summary

A company is looking for a Patient Access Specialist II- Practice Operations for a remote opportunity.

Key Responsibilities

• Responds to appointment requests via calls, emails, and work queues for scheduling medical exams and procedures
• Completes scheduling tasks for internal and external providers, including handling reschedules and waitlist management
• Documents and distributes messages regarding clinical inquiries and appointment instructions to relevant medical staff

Required Qualifications

• High school diploma or GED preferred
• Minimum of 2 years of medical office or call center experience
• Entry-level computer skills as required by the department
• Strong customer service and phone etiquette skills
• Accurate data entry skills