Patient Access Specialist

Job Summary

A company is looking for a Patient Access Specialist II in Practice Operations for a remote opportunity.

Key Responsibilities

• Responds to and triages a high volume of appointment requests via calls, emails, and electronic messages
• Completes scheduling tasks from work queues, including reschedules and wait list management
• Documents and distributes messages regarding clinical inquiries to ensure proper follow-up by medical staff

Required Qualifications

• High school diploma or GED preferred
• Minimum 2 years of medical office or call center experience
• Entry level computer skills as required by the department
• Strong customer service and phone etiquette skills
• Accurate data entry skills